Now practice your conversation
9. Listen to dialogue 2 and fill in the necessary information:
-112 Emergency Service
-Do you speak English?
-I can understand you, if you speak ….
-I need ….
-Who is calling?
-My name is Ms ….
-Could you please spell your name?
-S-m-i-t-h
-I repeat S-m-i-t-h. What is the phone number, please?
-20402622
-Thank you. Give me the address, please.
- … London street.
- Please, hold the line, I’ll put you ….
10. Listen to dialogue 3 and choose the proper answer:
| Incident
1. flood
2. explosion
3. arson
4. traffic accident
5. fire
| Location
1. balcony
2 city
3. roadway
4. bar
5. factory
| Object
1. kitchen
2. chimney
3. tree
4. car
5. pharmacy
| Number
1. 8
2. 3
3. Not applicable
4. 4
5. 7
|
11. Listen to dialogue 4 and fill in the missing words:
-112 Emergency Service.
- I need ….
- Calm … and speak slowly please.
- A person has fallen off ….
-Does the person have any visible …?
- He is complaining of ….
-Where do we have to come to?
- To Lessing street, we are on the building....
-Right now all the … are on duty. Please, wait for the emergency doctor to arrive.
-What is your name?
-My name is Mrs Burroughs.
-Please, render …. The doctor will arrive right away.
12. Insert the missing words into the dialogues:
1. S -______________________
T – Yes, may I speak to Mr. John Conors?
S- ______________________
T- Yes, please tell him that Victor Smurov called.
2. O – He is busy at the moment. Can you ring later?
P - _________________________
O-Yes, that’s perfect, goodbye.
3. M-______________________
N-Yes, who is calling?
M-____________________
N-Good morning, Mr.Ivanov. What can I do for you?
4. I-_________________
J- Just a moment. I’ll find out if he is in.
I-__________________
J- This is John Smith from Continental Equipment. I’d like to find out about my inquiry.
13. Correct the following sentences:
Example: Can I help to you? – Can I help you?
1. I want that he called me.
2. Could you tell to him to call me?
3. I get him for you.
4. Hello. I’m Victor Ivanov speaking.
5. I’m sorry. The line busy.
6. He not here at the moment.
7. Do you like to leave a message?
8. I’m sorry. He have a meeting.
9. I’ll put you back immediately.
14. Listen to dialogues 5–11 and choose the proper answer:
5.
| Incident
1. radioactive leak
2. earthquake
3. fall
4. explosion
5. major fire
| Location
1. factory
2. metro station
3. club house
4. convalescent home
5. building site
| Object
1. ladder
2. ceiling
3. roof
4. not applicable
5. school bus
| Number
1.1
2.6
3.9
4.14
5. not applicable
| | Type
1. cyclist
2. person
3. owner
4. nephew
5. cousin
| Bodyparts
1. kidney
2. arm
3. feet
4. head
5. chest
| Condition
1. dizzy
2. bleeding
3. have pain
4. be in danger
5. asthmatic attack
|
|
6.
| Incident
1. fire
2. shoplifting
3. road accident
4. robbery
5. shooting
| Location
1. town center
2. train station
3. bus station
4. river
5. village
| Object
1. roof
2. gun
3. school bus
4. canoe
5. boat
| Number
1.2
2.7
3.5
4.10
5.not applicable
| | Type
1. person
2. guest
3. daughter
4. father
5. patient
| Bodyparts
1. belly
2. not applicable
3. arm
4. thumb
5. leg
| Condition
1. injured
2. be in danger
3. be in shock
4. break
5. not applicable
|
|
7.
| incident
1. home fire
2. train on fire
3. nuclear power station accident
4. explosion
5. hazardous materials accident with fire
| location
1. zoo
2. ward
3. square
4. radio tower
5. old people´s home
| object
1. hedges
2. building
3. truck
4. boat
5. dock
| number
1.7
2.9
3.10
4. not applicable
5.4
| | type
1. girl friend
2. not applicable
3. neighbour
4. motorist
5. lorry driver
| bodyparts
1. belly
2. not applicable
3. thumb
4. shoulder
5. liver
| condition
1. be allergic
2. asthmatic attack
3. dizzy
4. thirsty
5. not applicable
|
| 8.
| incident
1. industrial accidents
2. tornado
3. fire in hospital
4. ship accident
5. cave accident
| location
1. village
2. roof
3.bridge
4. pub
5. river
| object
1. scaffold
2. wall
3. gun
4. shop
5. boat
| number
1.10
2.2
3.5
4.8
5.9
| | type
1.lorry driver
2.cyclist
3.person
4.employee
5.arsonist
| bodyparts
1.liver
2.not applicable
3.leg
4.knee
5.hip
| condition
1.unconscious
2.vomit
3.pregnant
4.dizzy
5.wounded
|
|
9.
| incident
1. fire
2. drowning
3. not applicable
4. vehicle accident
5. dam failure
| location
1. not applicable
2. road
3. dam
4. sports ground
5. pub
| object
1. tower
2. floor
3. canoe
4. car
5. lorry
| number
1.1
2.5
3.6
4.10
5. not applicable
| | type
1. woman
2. neighbour
3. person
4. daughter
5. grandmother
| bodyparts
1. toe
2. hip
3. stomach
4. finger
5. elbow
| condition
1. break
2. not applicable
3. burns
4. asthmatic attack
5. shock
|
|
10.
| incident
1. vehicle on fire
2. train accident
3. aircraft accident
4. theft
5. drowning
| location
1. shop
2. roof
3. cellar
4. balcony
5. bench
| object
1. vehicle
2. roof
3. packing material
4. building
5. not applicable
| number of victims
1.7
2. not applicable
3.1
4.4
5.6
| | type
1. pedestrian
2. owner
3. sister
4. father
5. grandfather
| bodyparts
1. hip
2. chest
3. shoulder
4. not applicable
5. leg
| condition
1. break
2. ill
3. wounded
4. hungry
| | 11.
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