Put the points of the instruction in the correct order
1. If possible, return to the scene but DO NOT REENTER THE BUILDING for any reason.
| 2. Get out of the house/ of building.
| 3. State you name.
| 4. The operator will transfer you to the fire dispatcher.
| 5. Give the address slowly and distinctly, using singly digit numbers, in English if possible such as 1-2-3-4-5 South 1-2 Street.
| 6. When the next operator responds: «(name of city) Fire and Rescue», state that you need fire assistance.
| 7. Give the ADDRESS where you need the emergency vehicle.
| 8. Call 1-1-2 from a neighbor’s or nearby phone. STAY CALM.
| 9. Be sure to indicate if this address is an apartment or house.
| 10. WAIT ON THE LINE FOR THE NEXT OPERATOR.
| 11. Respond to any other questions posted by the dispatcher.
| 12.When 1–1–2 answer, state that you need fire assistance, speak slowly and clearly.
| 16. Work in groups. The cadets of the first group are dispatchers of 112 emergency services. The cadets of the second group are callers.They need:
– fire service
– emergency doctor
– police
Use the following expressions:
Asking about English:
Do you speak English?
Can you understand?
It is important that you understand….
How do you say it in ….?
Listening to English speakers:
Again please..
Repeat that…
Speak slowly, please
Everything is OK.
I don’t understand.
Finding out the circumstances of the emergency:
Do you need help?
What has happened exactly?
When did it happen?
Define the kind of the emergency:
Is it a home fire?
Is it a robbery?
Is it a bomb threat?
The condition of the victims:
Are you injured?
Is the person:__
-burned
-conscious
-dead
- hurt or injured
-bleeding
-breathing
Your instructions:
Don’t move the person!
Stay calm!
Stay right there!
Please, confirm!
Stay on line!
Please, hold the line, I will put you through!
Don’t hang up!
Locating callers:
Where are you calling from?
What is the street address, the apartment number?
Organizing rescue:
Help is coming.
Wait for the paramedics, the firefighters.
The ambulance is coming.
The fire service is coming.
The police are coming.
17. Listen to dialogue 12 and complete the following form:
Дата добавления: 2015-09-18 | Просмотры: 856 | Нарушение авторских прав
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 |
|